About these terms
These terms cover your use of annaemoran.com and any service you book from Soulana Media FZ LLC, a free zone limited liability company licensed by the Creative Media Authority in Creative Zone, Abu Dhabi, United Arab Emirates (business licence B.L. 1604/26), PO Box 769432, Abu Dhabi. By booking a service, you agree to these terms. If you have a written proposal or scope from me, it sits alongside these terms, and where the two differ, the proposal applies.
My services are for businesses. By booking, you confirm you are booking for your business and not as a private consumer.
The services
The 90-Minute Consultation: a one-to-one session on your business, with a written plan, guides and the recording afterwards.
Her Business OS: every area of your business built into Claude in your own accounts, then tested and adjusted with you over three months from your onboarding call.
Her Content System: a content system built for your business, with an interview and prep before the build, and four weeks of support with two calls after it.
What each service includes is described on its page and, for the builds, agreed in writing before work begins. Anything outside the agreed scope is quoted separately.
Prices and payment
Prices are in US dollars and shown on each service page. Soulana Media FZ LLC is not registered for VAT, so no VAT is added. The 90-Minute Consultation and Her Content System are paid in full when you book. Payment terms for Her Business OS are set out in your proposal. Payments are processed by Stripe. The prices on the site are for a business run by one person; businesses with a team are quoted on a call.
Cancellations and refunds
Please see the Refund Policy.
What I need from you
A paid Claude plan and the other accounts the service needs, in your own name. Honest and accurate information about your business. The prep or onboarding steps done when they are due, since the work is built from them. Turning up to the calls and sessions you have booked. A missed session is not rebooked, and late inputs do not extend the timeline.
Your approval, and AI
Nothing I build sends, posts or pays on your behalf without your approval. You review and approve anything that goes out in your name, and you remain responsible for what you send, publish or pay.
Claude and other AI tools can make mistakes. Drafts, summaries, figures and research they produce need checking before you rely on them or send them, and that check is yours. Nothing I build or say is legal, tax, financial or medical advice.
Your clients' information
When I work in your accounts, I may see personal information about your clients. I use it only to do the work you have asked for, keep it confidential, and tell you without delay if I become aware it has been exposed. You remain responsible for holding and using your clients' information lawfully.
Ownership
Everything built for you lives in your own accounts and is yours once it has been paid for. My methods, templates and the way I work remain mine. I may refer to our work in anonymous terms unless you ask me not to. I will only use your name, words or photo with your permission.
Confidentiality
We both keep confidential any private business information the other shares during our work. This continues after the work ends.
Other tools
The services use tools from other companies, such as Claude, Google, Zoom, and any scheduler or video editor you choose. Those tools have their own terms and costs, which are yours, and they may change. I am not responsible for changes those companies make after our work has ended.
Results and liability
I cannot guarantee specific business results. Results described on this site, including clients' own words, are what those clients experienced and are not a promise of yours. My total liability to you is limited to the amount you paid for the service concerned. I am not liable for indirect losses, such as lost profits, lost business or lost data. Nothing in these terms limits any liability that cannot be limited by law.
Using this website
The words, photos and designs on this website belong to me or are used with permission. Please do not copy them without asking. The information on the site is general and is not advice for your particular business.
Changes and the rest
I may update these terms. The version on this page when you booked applies to that booking. If any part of these terms cannot be enforced, the rest still applies.
Governing law
These terms are governed by the laws of the Emirate of Abu Dhabi and the United Arab Emirates. Any dispute is subject to the courts of Abu Dhabi.
Contact
Soulana Media FZ LLC, a free zone limited liability company licensed by the Creative Media Authority in Creative Zone, Abu Dhabi, United Arab Emirates (business licence B.L. 1604/26), PO Box 769432, Abu Dhabi. hello@annaemoran.com